Performance Management Course Content

Whether you have an existing performance management programme or you would like to benefit from introducing performance managment to your organisation, Pennington can help. We have a complete performance management template that we can use to create a programme to suit you. Our training programme will then provide your management team with the skills necessary to implement the programme in a way which will empower their staff and enable them to carry out their business activities with greater efficiency and increased results.

Introduction to Performance Management

The performance management process

Conducting review meetings

· Logistics and environment

· Timing

· Preparation

Communication and Behaviour

· Listening and questioning skills

· Dealing with different personality types

· Adapting your own style to improve positive communication

· Handling differences of opinion and objections

Addressing Poor Performance

Discipline & application
Production
Attitude

Training Follow-up

Making the most of training
Conducting follow-up sessions
Some examples for you to use

Agree actions and objectives for the review process